Each engagement is built around a specific outcome. We do not sell products, refer suppliers for commission, or recommend change for its own sake. Every service comes with named deliverables so you always know what you will receive.
A structured review of your managed service provider contracts — scope, SLAs, pricing, renewal terms, exit provisions, and liability. We assess what you signed against current market standards and give you a clear picture of where your position could be strengthened. Commonly surfaced: auto-renewal clauses, vague scope definitions, and pricing that has drifted above market.
An independent review of how your managed services are actually being delivered against what was contracted. We examine SLA reporting, ticket data, incident history, and service delivery records to give you a clear, objective picture of performance.
A review of your software licensing, subscription commitments, and IT spend against actual usage and business need. We identify where spend can be optimised, benchmark pricing against current market rates, and support renegotiation or reallocation.
An assessment of your security posture against a practical baseline suited to your sector and size. A governance review, not a penetration test — we give you clear assurance on the essentials: patching, backup validation, MFA, endpoint protection, and incident response readiness.
A review of your Microsoft 365 licensing, configuration, and governance against actual usage and compliance obligations. We identify unused licences, configuration improvements, missing security defaults, and whether your MSP's M365 management matches what you are paying for.
Independent support for selecting a new MSP, IT supplier, or technology platform. We define requirements, build evaluation criteria, manage the tender process, assess responses, and support contract negotiation — with no commercial relationship with any supplier involved.
For organisations that want independent eyes on their technology on a continuing basis. Invoice review, SLA monitoring, renewal tracking, supplier meeting attendance, and a monthly briefing note. Informed, active oversight — without requiring your leadership team to become technology specialists.
Most engagements begin with the MSP contract review — the clearest starting point for understanding what is working, what could be better, and where to focus. Tell us a little about your situation and we will suggest a sensible next step.